Thank you for taking the time to look over these Frequently Asked Questions from our community. If you have a questions which is not answered here please get in touch, and we will be happy to help!
First make sure that you are logged in! Navigate to the menu bar located at the top of the page and select: "Account" then "My Orders". Once there you will see a list of your orders and have access to your tickets or live stream links.
Click on "My Account" located under the "Account" menu on the top right of your screen.
Yes! In the lower right corner of the player window you will see a logo that looks like this:
You can click this icon and select whichever device you wish to cast the stream to. If you do not see it, you may not have any devices that are streaming capable.
First, please make sure that you are logged in. Then click on the "Streaming URL" link that you received in your confirmation email or on the "My Orders" page.
You can also access your purchased live stream events by going to "Account" > "My Events" > "eventname" located in the menu bar.
We generally try to start the stream early, however if you just get a loading screen then there is a good chance that we haven't started streaming yet.
Stream access is limited to one device per ticket. If you try to log in on multiple devices, the previous device will automatically be logged out.
Please sign up with another account to watch the stream on multiple devices simultaneously.